TERMS AND
CONDITION
PLEASE READ THESE
TERMS AND CONDITIONS CAREFULLY BEFORE USING THE ONLINE SERVICES OF THIS
WEBSITE. BY USING THE ONLINE SERVICE, YOU AGREE THAT YOU HAVE READ THESE TERMS
AND CONDITIONS AND THAT YOU ACCEPT AND AGREE TO BE BOUND BY THEM.
GENERAL
- In these Terms and Conditions the
following expressions shall have the following meanings:
- "Customer" or
"Customers" or "you" or "your" shall mean
you and all other persons who places an Order to purchase the Products on
this website under your Login.
- "AGVWellness" or
"we" or "us" or "our" shall mean Alsyifaa
Holding Sdn. Bhd. (Company No. 200301016072 (618492-U)) who is
the seller of the Products by AGVWellness.
- "AGVWellness" shall mean the
medium by which Products are offered for sale by Alsyifaa Farmasi to the
Customer through this Internet website owned by Alsyifaa Holding Sdn Bhd.
- "Intellectual Property" shall
mean inventions, literary and artistic works, and symbols, names, images,
and designs for which intellectual property rights are recognized,
including (without limitation) patents, designs, present and future
trademark or copyright, trade name, trade dress, trade secrets, and
service marks and other property rights (whether or not registered or
registrable by any means), and the right to file an application for
registration and protection of any of the foregoing.
- "Login" shall mean a
Customer's access name to AGVWellness under that Customer's registration.
- "Order" or "Orders"
shall mean the order(s) submitted by you to purchase the Product from
AGVWellness under your Login.
- "Product" or
"Products" shall mean any and all the products offered for sale
by AGVWellness.
- "Terms and Conditions" shall
mean the terms and conditions contained herein including any
modifications and amendments or additions thereto from time to time.All the Products sold by AGVWellness
through this site are sold subject to these Terms and Conditions. By
submitting your Order for processing by www.agvwellness.com, you confirm
and affirm that you have read, understood and agree to the Terms and
Conditions in the form in which they appear at the time your Order is
submitted for processing.
- These Terms and Conditions including the
Personal Data and Privacy Policy shall prevail over any other document
purporting to have a contractual effect including any Alsyifaa Farmasi’s
store policy.
- The Customer shall agree to complete the
registration process according to AGVWellness's requirements as stated on
this site. The Customer shall provide AGVWellness with complete and updated
information which shall include (but shall not be limited to) the
Customer's legal name, address, telephone and fax numbers (optional) and
e-mail address. If the Customer provides any information that is untrue,
inaccurate, not current or incomplete (or becomes untrue, inaccurate, not
current or incomplete), AGVWellness has the absolute right to suspend or
terminate the registration of such Customer and/or refuse any and all its
current or future use of this site.
- Registration is open to residents in Malaysia
aged 18 and above. AGVWellness has the absolute discretion to refuse the
registration of a potential Customer for any reason whatsoever and to
terminate the registration of any of its Customers for any reason
whatsoever. Once the Customer has completed and submitted its
registration, we shall deem that the Customer has opted in to receive
email communication and text message from us and the Customer shall be
responsible for all charges imposed by the Customer’s mobile phone
carrier, if any.
- The Customer shall be liable for every
Order made under his/her Login and agrees to indemnify AGVWellness for all
claims, damages whatsoever made by any third party arising from the
actions of a person placing Orders for the Products using the Customer's
Login. The Customer shall be responsible for updating his registration
information. The Customer shall immediately notify AGVWellness in the
event of any unauthorized use of the Customer’s Login.
- The Customer may place his Order via
AGVWellness’s website at: https://agvwellness.com.my. After placement of Order, the Customer
will receive an email acknowledging receipt of Order. For clarification,
such acknowledgement of receipt of Order does not constitute confirmation
of acceptance of Order and it does not guarantee stock availability. The
inclusion of any Products or services on this site at a particular time
does not guarantee that the Products or services will be available at all
time. We shall not be obliged to supply the Product to you until we have
accepted your Order by sending you a subsequent email confirming our
acceptance of your Order.
- AGVWellness shall make every effort to
fulfill Orders placed by Customers through the agvwellness.com, but
AGVWellness shall not be liable to any person if AGVWellness shall decline
to accept all or part of an Order for whatsoever reason, including but not
limited to an unforeseen change to the Products (as the case may be), or
because the Products may be unavailable. If applicable, AGVWellness will
proceed to fulfill the remainder of the Order in accordance to these Terms
and Conditions.
- Access to agvwellness.com is gained
through use of a personal password. The Customer shall ensure that the
password is kept strictly confidential to prevent unauthorized use. The
Customer shall accept responsibility for all activities that occur under
the Customer’s Login and password. AGVWellness shall use its best
endeavors to prevent any unauthorized entry to the agvwellness.com site.
However, AGVWellness shall not be liable for any damages or losses
whatsoever if any third party gains unauthorized access to the
agvwellness.com site.
- All pictures and images of the Products
displayed on this site are for illustration purposes in order to help the
Customer to recognise the Products only. The actual size, dimension and
colour of the Products may differ and these may not reflect exactly on the
pack you receive due to packaging redesign and improvements.
PRICE & PROMOTION
- Unless otherwise stated, all prices
quoted are in Malaysia Ringgit. Where applicable, you shall be charged
according to the prices stated in this site and such other miscellaneous
charges such as delivery charges, administrative charges and service
charges, inclusive of goods and service tax (GST).
- AGVWellness shall make every effort to
ensure that the prices, details and sizes of Products detailed by the
Agvwellness.com are correct at the time when the information was inputted
onto the system but AGVWellness reserves the right to vary the price and
other details, descriptions or specifications of the Products without
notice.
- The prices advertised by the
agvwellness.com are for home delivery shopping only. Prices for some
Products may differ from those charged at Alsyifaa Farmasi shops. The price
of certain Products is subject to change without prior notice based on
market price fluctuation and promotions.
- The price of the Product and Promotion
will be as stipulated at all times on agvwellness.com, except in the case
of an obvious error. AGVWellness will make every effort to ensure that the
prices featured on the website are correct, error may occur. If any errors
were discovered on price of any of the Product and Promotion that the
Customer have ordered, AGVWellness will notify Customer as soon as
possible and provide the option of confirming order at the correct price.
If AGVWellness is unable to contact the Customer, the Customer's order may
be cancelled and the amount paid by the customer will be refunded in full
via the original payment method the Customer used.
- Not all Products sizes will correspond
exactly to the description offered by agvwellness.com. AGVWellness
reserves the right to provide the nearest size of Product at the nearest
price subject to the availability of Products.
- Discrepancies between the on-line
bill/Order price and the final bill may be due to out-of-stock products,
substitutions, special offers and daily price changes. AGVWellness
reserves the right to adjust the final bill after the on-line bill/Order
price is presented or conveyed to the Customer and such adjustments shall
be marked on the final bill presented to the Customer at the time of delivery.
- In the event of different special offers
or promotions being made available to the Customer simultaneously for the
same Product, the Customer may select one such offer or promotion per
Product but shall not be entitled to a combination of all such offers or
promotions per Product.
- AGVWellness may from time to time set
credit limits for individual Customers and AGVWellness reserves the right
to limit sales and quantities of Products including the right to prohibit
sales to re-sellers and to revise, suspend or discontinue a Product, sale
or promotion at any time without prior notice to the Customer.
- Voucher Not applicable for Infant Milk
Powder, Nutrient Drinks, PWP, B1F1 & Bulk Diapers (Adult & Baby),
Redemption for registered member only.
PAYMENT
- Payment for Products ordered through
agvwellness.com can be made by a valid VISA or MasterCard only.
AGVWellness shall not be liable for any credit card fraud.
- All payment in respect of an Order must
be cleared before delivery of the Products. If the payment cannot be
processed, the said Order will be rejected and the Customer is advised to
contact its card issuer to resolve any problem concerning the use of its
credit card in order to continue with the Order.
- AGVWellness may change at any time the
method by which payments for agvwellness.com. Orders may be effected and
such changes may be notified to the Customer by e-mail or by placing a
notice to this effect on the agvwellness.com internet site.
- If payment to an Order has already been
made but the Order is rejected by AGVWellness or cancelled by the Customer
before AGVWellness accepting the Order, you will be entitled for your
refund but the receipt of the refund will depend on the period of time
your financial institution takes to finalise the refund. AGVWellness shall
not be liable with respect to any loss, damage, cost or expense that you
or any person may incur as a result of any delay in your financial
institution processing the said refund.
DELIVERY
- AGVWellness shall use reasonable
endeavors to deliver Products of acceptable quality to the delivery
address specified and keyed in by the Customer but AGVWellness cannot
guarantee any firm delivery time and AGVWellness shall not be liable for
any delay in its delivery services, if the delay has been due to causes
beyond the control of AGVWellness.
- Your Order will be delivered to you via
the service of a courier service company of our choice. At this juncture,
delivery service is extended to Malaysia only. Please allow six (6) to ten
(10) working days for Peninsular Malaysia and eight (8) to twelve (12)
working days for East Malaysia including Labuan for processing from date
of AGVWellness's confirmation of acceptance of an Order within the
aforesaid areas unless otherwise notified by AGVWellness. Please note that
we will not accept delivery to a P.O. Box address and it might not be
possible for delivery to some locations within the a foresaid areas in
certain circumstances. If delivery to some locations is not possible, we
may contact you to arrange for delivery to an alternative address.
Delivery Charges will be calculated
based on the weight of the Order received :- |
Order Received |
Delivery
Charges |
Peninsular
Malaysia
For Order 3kg or less per delivery per location |
RM7.00 |
For Order more than 3kg per delivery
per location |
RM7.00 for the first 3kg and RM1.00
for every additional kg or any part thereof |
East Malaysia
(Sabah, Sarawak including Labuan)
For Order 3kg or less per delivery per location |
RM20.00 |
For Order more than 3kg per delivery
per location |
RM20.00 for the first 3kg and RM8.00
for every additional kg or any part thereof |
- No
delivery services shall be available on Sunday & public holidays.
- Address cannot be changed once order is
paid, AGVWellness is not liable for wrong address in the invoice.
- Where Customer is not available to
receive the delivery, a notification card will be left at the delivery
address. An attempt will be made to contact the Customer for a second
delivery. If Customer is still not reachable at second attempt, a notification
card will be left for the Customer to collect the parcel from the nearest
GDEX branch. If delivery is delayed due to the Customer’s undue delay or
unreasonable refusal to accept delivery or if the Customer fails or
refuses to collect the Products within seven (7) days from the date of
second notification, the Order will be deemed void and has no further
effect but the Customer shall bear all the relevant cost incurred by
AGVWellness (including but not limited to the delivery cost and
administrative charges).
- If the Customer is not personally
available to accept delivery, a representative may accept delivery on
behalf of the Customer provided always that the said representative must
be over 18 years of age and capable of receiving the delivery. The Customer
or its representative may be required to produce proof of identity on
delivery or collection of Products and all deliveries shall be signed off
by the Customer or its representative on the delivery invoices.
- AGVWellness reserves the right to withhold
delivery of the Products to the Customer if it has any doubts whatsoever
as to the Customer's credit worthiness or insufficient identification.
CANCELLATION OF ORDER
- The Customer may cancel the Order up to
the point in time before AGVWellness has confirmed its acceptance of the
Order and the Customer will not incur any cost in doing so. If the
Customer wishes to vary its Order, the Customer is required to first
cancel the said Order and to replace it with a new Order thereafter. Such
cancellation and/or variation of Order is only allowed if the same is
performed and notified to AGVWellness within 24 hours from the initial
Order is made by the Customer.
- Subject to the Customer's consent,
AGVWellness may substitute a Product for another similar Product if the
initial Product ordered by the Customer is unavailable.
- If there is no prior consent from the
Customer for a substitution, no substitution shall be made.
- No cancellation is allowed if parcel/s
have dispatched from warehouse or in transit.
OUT OF STOCK
POLICY
Please keep in mind when you make
purchase through AGVWellness.com.my, our stock fluctuates throughout the day.
If we are out of stock, we will make every effort to ship your order
either fully or partially as soon as possible. The lead-time could be as
long as 5 - 7 days. In the event that we are not able to secure the stock in 7
days, we will process refund based on the amount you have paid.
PROPERTY RISK
- All risk in the Products shall pass to
the Customer upon delivery to the Customer's delivery address but
AGVWellness shall retain title in the Products until such time as payment
for the Products has been effected.
RETURN AND REFUND
POLICY
This Returns, Refund, Exchange Policy
is only be applicable for ALSYIFAA online stores via agvwellness.com
only. Walk in for return, refund and exchange of product will not be entertain
at any ALSYIFAA outlets.
Should there be any discrepancy of
products delivered, customer need to notify Customer Service by phone +601
79780991 or email: [email protected] to report on the products upon 5 days of
receiving the goods. Customer is advised to kindly wait for our instruction for
the process. If customer received no respond within 3 days of the report email,
please contact us directly at +601 79780991 .
- This Return and Exchange policy does not
apply to items, which have been stated as non-exchangeable or
non-returnable align with Medication Safety • Our Priority.
- Return and Exchange of Products can be
arranged only under the following reasons:
- If the products delivered is in damaged
or defective condition; or
- If the products delivered is expired; or
- If the product is different from the
order delivered.
- Customer shall returns the affected
product within 3 days of the response email received from
[email protected]
- Affected product shall be returned to us
first in its new, unused, original condition, quantity and packaging as it
first delivered to the customer. Items purchased as part of a set or a
multi-item pack must be returned as a whole set.
- Exchange of product is allowed with same
item or any in stock item that with equal value or lower value. For any
product that value less than the return value, there will be no refund for
the difference of price.
- If customer opts for a total refund, the
payment will be processed within 3 days after we received the affected
item.
- If the affected item is returned via
postage, we shall not take any responsibility for any defects or damage of
the item during delivery process. We recommend customer to use any courier
company that can provide “Certificate of Posting”. Please take note all
shipping fee is bear by customer unless the item that Customer returned
has been certified in Clause 2 Return and Refund Policy, you will receive
a full refund on delivery charge.
- Product shall be returned to this address
:
Attention to: AGV Wellness Warehouse
No 26 & 27, Jalan Utama,
Bandar Baru Rompin,
26800 Kuala Rompin, Pahang.
WARRANTIES
- To the extent permitted by law, all
warranties, descriptions, representations or advice given as to the
fitness or suitability for any purpose, tolerance to any conditions,
similarity to sample, merchantability or otherwise of the Products
supplied, are expressly excluded.
- No agent or representative of AGVWellness
is authorized to make any warranties, representations or statements
regarding the Products and AGVWellness shall not in any way be bound by
any such unauthorized warranties, representations or statements.
LIABILITY
- The liability of AGVWellness whether in
contract, tort or otherwise for any loss, damage or injury arising
directly or indirectly from any defect in or non-compliance of the
Products or any other breach of AGVWellness’s obligations hereunder shall
not in any event exceed an amount equivalent to the price of the Products.
- Subject to any rights the Customer may
have under any consumer protection law and to the fullest extent permitted
by law, AGVWellness, its parent, subsidiaries, affiliates or successors or
their respective officers, directors, employees, agents, representatives,
contractors or vendors shall not be liable to the Customer or any other
person for any consequential, indirect or special damage or loss of any
kind whatsoever nor shall AGVWellness, its parent, subsidiaries,
affiliates or successors or their respective officers, directors,
employees, agents, representatives, contractors or vendors be liable for
any damage or loss caused by the Customer's servants, agents, buyers or
other persons whatsoever.
- The Customer shall ensure that the
Products are not used for any purpose for which they are not suitable and
shall be responsible for using all necessary skill and care in handling
and using the Products. The Customer expressly acknowledges and agrees
that AGVWellness assumes no obligation or liability for any advice or
information given with the Products and AGVWellness shall not be responsible
for any inaccuracy or misstatement of any such information. The Products
shall be accepted by the Customer entirely at the Customer's risk.
INTELLECTUAL PROPERTY
- All right, title and interest in all
Intellectual Property in all concepts, systems, written, graphic and other
material relating to agvwellness.com in this website and all text,
graphics, photographs, forms, diagrams and other materials published on it
shall at all times remain the property of AGVWellness. You may not copy,
reproduce, republish, upload, download, post, transmit, store in retrieval
system, modify, alter or display in public or distribute in any way the
contents or any part of this site for any purpose without AGVWellness’s
prior written permission.
- AGVWellness and other parties own the
trade marks, logos and service marks displayed on this site/catalogue
and/or in connection with the Products and the Customers and on-line
visitors are prohibited from using the same without the written permission
of AGVWellness or such other parties. No right or license is given to any
party accessing this site to use or reproduce in any manner any such marks
or logos and AGVWellness will not hesitate to enforce its right against
such party.
FORCE MAJEURE
- If the performance by AGVWellness of its
obligations under the agvwellness.com is prevented by reason of
"force majeure" (which shall include prevention occasioned by
epidemic, fire, explosion, casualty, accident, storm, flood, drought,
weather conditions, earthquake, act of God or other natural disaster or
any law, order, proclamation, regulation, demand or requirement of the
government of Malaysia or of any of its government agencies, insurrection,
riot, civil commotion, war, strikes, labour disputes, shortage of labour
or lack of skilled labour, shortage or unavailability of Products or raw
materials, mechanical breakdown, delay in transit, failure or problems
with public utility supplies including electrical, telecommunication or
Internet failure or other causes whatsoever (whether similar to the
foregoing or not) beyond the reasonable control of AGVWellness),
AGVWellness shall be excused from such performance to the extent of such
prevention.
VARIATION OF TERMS AND CONDITIONS
- AGVWellness reserves the right to amend
these Terms and Conditions from time to time or at any time in its sole
discretion. AGVWellness may, but does not undertake, to notify the
Customer of such changes. It is the Customer's responsibility to review
the Terms and Conditions prior to submitting any Order and AGVWellness
shall have no responsibility to notify the Customer of any changes to the
Terms and Conditions prior to the coming into effect of such changes or
otherwise.
LINKS
- The agvwellness.com internet site may
contain links to other sites and pages which are not maintained or
controlled by AGVWellness and for which AGVWellness is not responsible.
When you activate any of these links or pages you leave this site and
access to such site or page is at the Customer’s own risk for which
AGVWellness disclaims all responsibility and liability.
- AGVWellness disclaims all liability to
information or materials posted by advertisers or sponsors on this site.
CONTENT
- All reasonable efforts are made to ensure
that the information provided on this site is correct and up-to-date.
However, the information may contain any errors, mistakes, omission or
inaccuracies and AGVWellness reserves the right to correct any errors,
mistakes, omission or inaccuracies. To the extent permitted by law,
AGVWellness disclaims all implied and/or express warranties and makes no
representation as to the accuracy or completeness of any information on
the site and AGVWellness takes no responsibility and assumes no liability
for the content of the site or anything posted on or linked to it.
- Neither the materials nor any information
contained on this site constitute a solicitation. Such materials and
information are provided for information purposes only and may be
modified, deleted or replaced from time to time and at any time at
AGVWellness’s sole and absolute discretion.
DISCLAIMER
- By accessing and using this
agvwellness.com site, the Customer acknowledges and accepts that the use
of the site is at the Customer’s own risk. Subject to any rights the
Customer may have under any consumer protection law and to the fullest
extent permitted by law, AGVWellness shall not be liable for any direct,
indirect, incidental, consequential or punitive damage or for damages for
lost profits or for loss of revenue arising out of any use of, access to,
or inability to use the site. Without limiting the foregoing:
THIS SITE AND ALL INFORMATION AND MATERIALS CONTAINED IN IT ARE PROVIDED
"AS IS" WITHOUT ANY WARRANTY OF ANY KIND EITHER EXPRESS OR
IMPLIED INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OR IMPLIED
TERMS AS TO TITLE, QUALITY, MERCHANTABILITY, FITNESS FOR PURPOSE , PRIVACY
OR NON-INFRINGEMENT. AGVWELLNESS HAS NO LIABILITY OR RESPONSIBILITY FOR
ANY ERRORS OR OMISSIONS IN THE CONTENTS OF THE SITE. AGVWELLNESS ASSUMES
NO RESPONSIBILITY AND SHALL NOT BE LIABLE (TO THE EXTENT PERMITTED BY LAW)
FOR ANY DAMAGE OR INJURY ARISING OUT OF ANY USE OF OR ACCESS TO THE
SITE/CATALOGUE, OR ANY FAILURE OF PERFORMANCE, ERROR, OMISSION,
INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION,
COMPUTER VIRUS, COMMUNICATION LINE FAILURE, INTERCEPTION OF ONLINE
COMMUNICATION, SOFTWARE OR HARDWARE PROBLEMS (INCLUDING WITHOUT LIMITATION
LOSS OF DATA OR COMPATIBILITY PROBLEMS), THEFT, DESTRUCTION OR ALTERATION
OF THE SITE, WHETHER FOR BREACH OF CONTRACT, TORTIOUS BEHAVIOUR,
NEGLIGENCE OR, UNDER ANY OTHER CAUSE OF ACTION RESULTING DIRECTLY OR
INDIRECTLY FROM ANY ACCESS OR USE OF THE SITE/CATALOGUE, OR ANY UPLOADING,
DOWNLOADING OR PUBLICATION OF DATA, TEXT, IMAGES OR OTHER MATERIAL OR
INFORMATION TO OR FROM THE SITE.
MISCELLANEOUS
- The headings and sub-headings in these
Terms and Conditions are inserted merely for convenience of reference and
shall be ignored in the interpretation and construction of any of the
provisions contained herein.
- No failure on the part of AGVWellness to
exercise, and no delay on AGVWellness’s part in exercising, any right or
remedy under these Terms and Conditions will operate as a waiver thereof,
nor will any single or partial exercise of any right or remedy preclude
AGVWellness for further exercise thereof or the exercise of any other
right or remedy.
- If any provision or any part of any
provision of these Terms and Conditions which are illegal, void prohibited
or unenforceable shall be ineffective to the extent of such illegality,
voidness, prohibition or unenforceability without invalidating the
remaining provisions hereof and any such illegality, voidness, prohibition
or unenforceability shall not invalidate or render illegal, void or
unenforceable any other provision contained herein.
- These Terms and Conditions shall be
governed by and construed in accordance with the laws of Malaysia and the
Customer and AGVWellness hereby agree to submit to the jurisdiction of the
Court of Malaysia.
DATA PROTECTION
The following Personal Data and
Privacy Policy shall form part of these Terms and Conditions:-
PERSONAL DATA AND PRIVACY POLICY
AGVWellness respects the privacy of
individuals with regard to Personal Data. Our Privacy Policy is formulated in
accordance with the Personal Data Protection Act 2010 ("Act"). For
the purpose of this Privacy Policy, "Personal Data" shall have the
meaning as ascribed to it in the Act. AGVWellness may change this Privacy
Policy from time to time and you are advised to check the said policy on a
regular basis.
- PURPOSE OF COLLECTION OF PERSONAL DATA
- By providing any of your Personal Data:
your name, gender, age, date of birth, nationality, identity card number,
contact details, occupation, preferences, interests and/or other
information relevant to the purposes as listed below to AGVWellness via
internet or otherwise, you are hereby agreed that AGVWellness shall
collect, retain and use the Personal Data for the following purposes:
- providing you with services under any
AGVWellness's business;
- processing your application under any
AGVWellness's programme;
- marketing of goods and services and
sending any advertising and/or promotional material to you;
- conducting research on new goods and
services for you;
- carrying out matching procedure in
accordance with the law;
- notifying you of special offers or new
products, updates and promotions;
- performing statistical and analysis of
your behaviour and characteristics in order to measure interest in and
use of the various areas of the site and providing this information to
advertisers together with information as to the number of users that
have been exposed to or clicked on their banners;
- making such disclosures as may be
required for any of the above purposes or by law.
- You further agree that AGVWellness may
disclose and transfer (whether in Malaysia or abroad) to AGVWellness's agents,
contractors, partners, advertisers, network operators, associated
companies, any relevant financial institutions, any other persons under a
duty of confidentiality to AGVWellness, any company within its group, any
referee whose details are provided by you and any of AGVWellness's actual
or proposed assignees or transferees of AGVWellness's rights with respect
to you to use, disclose, hold, process, retain or transfer such Personal
Data for the purposes of A1 herein for and on behalf of AGVWellness. We
may also use your Personal Data to send you promotional information about
other third parties which we think you may find interesting. If you do
not want to receive such information or for us to disclose, transfer or
use your Personal Data for any of the purposes of A1, you may contact us
in writing at the address set out in E2 below.
- Please note that in the event that
sufficient Personal Data is not supplied, or is not satisfactory to
AGVWellness then your application or request to AGVWellness for any of
the above purposes of A1 may not be accepted.
- Any Personal Data supplied by you will
be retained by AGVWellness as long as necessary for the fulfillment of
the purposes stated in A1 herein or is required to satisfy legal
regulatory, accounting requirements or to protect AGVWellness's
interests.
- CONFIDENTIALITY
- Personal Data held by AGVWellness will
be kept confidential in accordance with AGVWellness's Privacy Policy
pursuant to any applicable law that may from time to time be in force.
- Any questions, comments, suggestions or
information other than Personal Data sent or posted to the site, or any
part of the site by visitors will be deemed voluntarily provided to
AGVWellness on a non-confidential and non-proprietary basis. AGVWellness
reserves the right to use, reproduce, disclose, transmit, publish,
broadcast and/or post elsewhere such information freely, including
passing it to any associated company for example, in connection with the
development, manufacture and marketing of products and services and to
meet customer needs.
- SAFETY OF PERSONAL DATA
- All reasonable efforts and practical
steps are made to ensure that any Personal Data held by AGVWellness is
kept up-to-date and is protected against any loss, misuse, modification,
unauthorized or accidental access or disclosure, alteration or
destruction.
- LINKS
- Our website may contain links to other
sites and pages. By activating a link, such as for example by clicking on
the banner of an advertiser, you leave our web site and AGVWellness does
not exercise control over any Personal Data or any other information you
give to any other entity after you have left our web site.
- RIGHT OF ACCESS TO PERSONAL DATA
- Under the Act, you have the right of
access to your Personal Data held by AGVWellness on payment of a
prescribed fee and to request correction of the Personal Data that is
inaccurate, incomplete, misleading or not up-to-date.
- If you have any questions regarding
AGVWellness's Privacy Policy or if you wish to request access to your
Personal Data or if you wish to correct your Personal Data or if you wish
to withdraw your consent to AGVWellness for the processing of your
Personal Data for the purposes of A1 or for the transfer of your Personal
Data to the third parties stated in A2, you may send your request in
writing at the following address:
Alsyifaa Holding Sdn. Bhd.
26& 27, Jalan Utama,
Bandar Baru Rompin,
26800 Kuala Rompin,
Pahang Darul Makmur
Phone : +6017-9780991
Email: [email protected]
- Please note that in the event you
withdraw your consent to AGVWellness for the processing of your Personal
Data for the purposes of A1, then AGVWellness shall cease to process your
Personal Data upon receiving your aforesaid withdrawal request wherein
your approved application or request to AGVWellness for any of the above
purposes of A1 may be cancelled.
- AGVWellness reserves the right to charge
you a reasonable fee for the processing of your personal data request.
September 30, 2021, 12:57